Candle Care & Safety Tips for a Better Burn
Trim wick to 1/4 inch before lighting to ensure a clean burn. Light with a match or lighter, and burn for 2-3 hours to melt the wax evenly. Never leave a candle unattended, especially near children or pets. To extinguish, gently blow out or use a snuffer, ensuring the wick is centered. Store in a cool, dry place, away from direct sunlight and heat, and always trim the wick before re-lighting. Read more.
Shipping & Returns
All orders are custom-made with free shipping. Orders are processed in 2-5 business days, and delivery takes 3-5 business days (longer during holidays). We use UPS or USPS, and you’ll get a shipping notification. If the package is returned due to an incorrect address, the customer covers re-shipping costs.
For international shipping, contact info@jeelook.com.
We do not accept returns. If your item is damaged, please contact us within 48 hours for a replacement or refund. To cancel an order, contact us within 24 hours.
For more information, read our full shipping policy here.